Develop skills to conduct and commission evaluations

This 2-day Introduction to Program Evaluation course introduces key evaluation concepts and techniques. It provides participants with the foundational skills to plan or commission an evaluation.

This course provides foundational knowledge and uses relevant scenarios and focused interactive activities to build practical skills and understanding.

Who is this course for: People who plan or implement social, health and human service interventions, and who need to monitor and assess their effectiveness or success, and people wanting to refresh their evaluation science knowledge.

Topics covered

  • Key evaluation concepts and types
  • Rationale and principles of evaluation, including application and timing
  • Articulating evaluation questions
  • Developing the Program Logic and Theory of Change
  • Indicator selection, general data sources and data collection techniques
  • Analysing, interpreting and effectively communicating evaluation findings
  • Basic building blocks of evaluation plans and frameworks

Learning objectives

  • Understand which types of evaluation are possible, and determine when each should be applied
  • Determine evaluation activities appropriate for programs across implementation stages and scales
  • Identify external and ethical issues that may impact the evaluation process
  • Document a Program Logic and articulate a Theory of Change
  • Articulate clear evaluation questions, and identify appropriate indicators to address them
  • Understand the value of quantitative and qualitative data
  • Determine appropriate analytical approaches
  • Identify appropriate modes for sharing evaluation results with different stakeholders for maximum impact

Groups - Course content can be customised and could incorporate your own research questions and/or data and can be held at your own location or at ISSR. (Minimum of 10 participants)

Custom courses - All MFSAS courses can be customised using your own data sets and can be delivered at your premises. (Minimum of 10 participants)

$1,300 - Standard rate
$1,079 - Early Bird (book and pay one month out)
$1,040 - Groups (3 or more, price per person)
​$910 - UQ Students
$975 - Students (other than UQ)
(fees include GST, course materials and catering) 

Wednesday, 19 October - Thursday, 20 October 2022
9am - 5pm (AEST)
Face-to-face delivery at ISSR, Long Pocket Precinct

Enrolments now closed    Custom and Group enquiries


Dr Caroline Salom

Associate Professor Caroline Salom is an experienced evaluator, principal research fellow and research group leader with a strong background in training design and delivery. Her research focus is substance use and mental health and their impacts on youth and families. She has also worked in frontline service delivery management - designing and evaluating services, working alongside service providers, statutory authorities and government departments. As well as conducting evaluations at national, state and local levels, Caroline led the delivery of the Evaluation Capability Program 2017-18 for the Queensland Department of Premier and Cabinet, generating very positive feedback from government stakeholders about the quality of the training and its impact.

Dr Joemer Maravilla

Dr Joemer Maravilla focuses on implementing pragmatic designs in evaluation. He has an extensive experience in evaluating health and social programs and service integration initiatives in micro and macro schemes. He has worked with federal and state government departments and non-for-profit organisations such as Brisbane South Primary Health Network, the World Health Organisation and USAID. In addition to his substantial quantitative expertise, he has a particular interest in effective communication of evaluation findings and mixed method techniques.


Custom & Group enquiries

Download course brochure

+61 7 334 67471

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The content was easy to understand, practical and can complement the work I do. A very impressive course for anyone involved in program development and delivery.

A nice refresher on the processes and skills I had been applying in a previous role, but had never received formal training for. The course provided me with greater background knowledge and concreted the fundamentals of evaluation for me, to better apply them in my new role.

The course helped me to better understand program evaluation techniques, the need for involving stakeholders in the development and implementation of an evaluation plan. And how to disseminate results to different stakeholders to achieve the desired impact.