Generate new knowledge through qualitative discoveryCrowd

This course will provide you with qualitative skills to design, collect, analyse and make evidence-informed decisions based on qualitative data or qualitative data integrated with quantitative data (mixed methods). This course has an experiential design, providing opportunities to practice the skills learnt to undertake interviews, focus groups or visual methods and obtain feedback from the trainers in a supportive environment. The trainers use their extensive experience to provide real world examples of how this method is applied in practice to collect large scale qualitative data and how to understand the results from administrative or survey data by investigating these findings in more depth through qualitative methods.

Topics covered

  • Designing research using the appropriate qualitative method(s)
  • How qualitative and quantitative methods can complement and enhance our understanding of a research problem
  • Understanding and addressing research bias
  • Enhancing the validity and trustworthiness of qualitative research through best practices measures such as keeping a reflective journal, creating a well-developed coding framework and engaging others in your analysis
  • Developing qualitative research questions
  • Planning research (including budget, ethics, sampling, participant recruitment and logistical arrangements)
  • Developing qualitative instruments (including interview guides, consent forms and participant information sheets)
  • Interviewing with confidence (including interview and facilitation skills, interview and focus group practice and feedback opportunities)
  • Understanding other qualitative methods such as observation, ethnography, cognitive/retrospective interviews, visual elicitation methods, and online methods
  • Choosing the appropriate analytical approach for your study (including Grounded Theory Analysis, Thematic and Content Analysis, Phenomenological interpretative and Narrative Analysis)
  • Understanding the analytical process (including anonymising, step-by-step guidance through a worked example of coding, practical tips to develop a coding framework and code in ‘real world’ circumstances, developing themes from the codes)
  • Using computer-assisted software in qualitative analysis process (including documentation, file storage processes, transcription and analysis, and an introduction to NVivo and Leximancer)
  • Interpreting qualitative data (including how to interpret qualitative results from peer reviewed papers)
  • Writing up results for different audiences (including PhD thesis, peer-reviewed papers, reports, book chapters, participant summaries, policy briefs, podcasts, case studies, vignettes)
  • Visualisation and presentation of qualitative data to maximise impact

Learning objectives

  • Understand the impact of bias in all aspects of the research process
  • Understand the value and purpose of qualitative research and when to use these methods
  • Gain knowledge and skills to understand, design and conduct high quality qualitative research to inform evidence-based decisions
  • Gain knowledge and skills to analyse and synthesise qualitative data
  • Understand the complementarity between qualitative and quantitative methods and ,where appropriate, integrate qualitative and quantitative data in mixed methods research
  • Critically review the quality of qualitative findings in reports, policy briefs and published papers
  • Gain knowledge and skills to interpret, write-up and present qualitative findings for a range of audiences

Who is this course for

Research and policy officers in government or the private sector, researchers, school leaders who would like to gather evidence from their stakeholders, students enrolled for Higher Degree Research and anyone else who would like to gather data through interviews, focus groups, documents, observation, or visual elicitation methods. Researchers developing a survey would also find the course useful in the design and testing phase as well as to analyse data from open-ended questions.

Course dates and fees

For Custom and group courses (10 participants or more) - Email us to discuss.
By registering to attend this course you are agreeing to our terms and conditions.

Tuesday, 17 May - Thursday, 19 May 2022 
Online Delivery via Zoom, 9am - 5pm (AEST) check your timezone

$1,830 - Standard rate
$1,519 - Early Bird (book and pay one month out)
$1,464 - Groups (3 or more, price per person)
​$1,281 - UQ Students
$1,373 - Students (other than UQ)

*(fees include GST and course materials)

****Registrations for this course date are now closed****


Monday, 24 October - Wednesday, 26 October 2022
Online Delivery via Zoom, 9am - 5pm (AEST) check your timezone

$1,830 - Standard rate
$1,519 - Early Bird (book and pay one month out)
$1,464 - Groups (3 or more, price per person)
​$1,281 - UQ Students
$1,373 - Students (other than UQ)

*(fees include GST and course materials)

Book October course (online)


    Dr Jenny PoveyAssociate Professor Jenny Povey is a Research Group Leader at the Institute for Social Science Research, and an Associate Investigator in the ARC Centre of Excellence on Families and Children over the Life Course (the Life Course Centre) at The University of Queensland. She is a Psychologist and obtained her BA Honors, MA and PhD from the Nelson Mandela Metropolitan University in South Africa. Before coming to ISSR, Jenny worked as a Chief Researcher at the Human Sciences Research Council in South Africa in the area of Education effectiveness. At ISSR, Jenny's research group focuses on evidenced-based practice, social policy evaluation and research utilisation that impacts policy and practice. Within this broader theme of work, she has a program of work that focusses on education effectiveness, parent engagement, and student well-being. She has extensive experience in mixed methods research using administrative data together with survey and qualitative data. 

    Steffi Cook is a Senior Research Assistant at the Institute for Social Science Research. She has her BA Honours in psychology, and has worked in research for government and universities over the last nine years. She has extensive experience using mixed methods designs in the areas of behavioural economics, crime, public policy and education. Steffi has conducted over a hundred interviews in the course of her work, ranging from children to adults experiencing disadvantage. Currently, she is the Project Manager on two projects using surveys in the area of workplace conditions and wellbeing, and has previously been a key contributor to the Try, Test and Learn evaluation in the analysis of both the qualitative and quantitative data.


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    We would greatly appreciate if you could take a few minutes and complete this survey.

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    Not sure if this course is right for you? Please don’t hesitate to contact us and we can setup a meeting with the course facilitator to discuss your training needs.

    Lucy Bryce | Training Coordinator

    +61 7 3346 7471

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    The emphasis on actually applying some of the theory was brilliant! It's easy to go to a bunch of courses and just learn the theory each time, but it's not until you go to apply it that you realise how important it is to see it in action. I think you have done a great job of this - especially having staff available for the breakouts etc so that things were facilitated well.

    Some really useful best-practice advice to better construct interview/survey questions and make sure that they are optimised for participants and will help to achieve the research question/outcomes. Also really great to test my analysis skills and see how the experts do it! Simon Alperstein, National Acoustic Laboratories